Thank you for visiting the STB’s website. We are committed to respecting your right to privacy and will protect it when you visit our website.
When you visit our website, we collect information about your visit that does not identify you personally. We can tell the type of computer, browser, and Web service you are using. We also know the date, time, and pages you visit. Collecting this information helps us design the site to suit your needs. In the event of a known security or virus threat, we may also collect information on the web content you view.
When you visit our website, we may request and collect personal contact information from you.
Our principal purpose for collecting personal information online is to provide you with the information you seek, to respond to your inquiries, to facilitate the use of our website, and in particular circumstances, to address security and virus concerns.
Generally, our uses of information collected online include:
We may share personally, identifiable information you provide to us online with appropriate representatives within other federal government agencies, or other designated representatives as needed to facilitate your request or transaction. In a government-wide effort to combat security and virus threats, we may also collect and share some information that we do not normally collect, such as IP address (your computer’s unique identification number on the Web), with other federal government agencies.
Throughout our website, we will let you know whether the information we ask you to provide is voluntary or required. By providing personally, identifiable information, you are granting us consent to use this personally, identifiable information for the primary purpose for which you are providing it. Additionally, we will ask for you to grant us consent before using your voluntarily provided information for any secondary purposes, other than those required under the law.
Our website does not intentionally collect information from children under the age of 13. If we choose to collect personal information from children, we will comply with the Children’s Online Privacy Protection Act (COPPA). To find out more about COPPA, please click on the following link: www.ftc.gov/privacy/privacyinitiatives/childrens.html.
A “cookie” is a small text file that is stored on your computer and makes it easy for you to move around a website without having to continually re-enter your name, password, preferences, etc.
We use only “session” cookies; this means we store the cookie on your computer only during each visit to our website. After you turn off your computer or stop using the Internet, the cookie is erased and nothing will be remembered the next time you visit our website.
We are committed to properly securing the information we collect online. To help us accomplish this, we take the following steps:
Tampering with the STB website is against the law. If anyone tries to tamper with it, they may be punished under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
The Privacy Act of 1974 protects the personal information the federal government keeps on you in “systems of records (SOR)” (information an agency controls that can be retrieved by name or some other personal identifier). The Privacy Act regulates how the government can disclose, share, provide access to, and maintain the personal information that it collects. Not all information collected online is covered by the Privacy Act. Information that does not identify you personally (for example, information in aggregate about users of this website) is not covered by the Privacy Act.
The Act’s major provisions require agencies to:
When the STB collects information from you online that is subject to the Privacy Act (i.e., information to be kept in a SOR), we will provide you, through a link on the Web page from which we collect information, access to our Privacy Act Notice. This Privacy Act Notice will inform you what portion of the information is maintained and retrieved by your name or other personal identifier.
Each Privacy Act Notice will also notify you of the following:
You may request access to any information maintained by the Board pertaining to you. Direct your request to:
Your request must be in writing; must be signed; and must include your full name, your home and business addresses, and telephone numbers. The request must specify the title and identifying number as it appears in the system notice published by the Board, provide any identifying information as may be required by the system notice, describe the specific information or kind of information sought within that system of records, and set forth any unusual arrangements sought concerning the time, place, or form of access. The Board will respond in writing to your request within ten business days.
For more information on our privacy practices, or for comments and concerns, please send an email to Rachel Campbell, Managing Director and Senior Agency Official for Privacy, at FOIA.Privacy@stb.gov. The Board’s Privacy Act regulations are located at 49 C.F.R. Part 1007.